Shipping + Refunds
 

SHIPPING
We will aim to make and post your order as soon as we can, but as we are still a small operation and the marshmallows are usually made to order, please allow up to a 7 days or more for your order to arrive.

All orders are shipped via Australia Post or Sendle.

We offer flat rate shipping Australia wide.
Standard postage - $10.00
Express postage - $20.00

We pack each order with a lot of love and care and while we will do our best to make sure no damage can occur, we are not responsible for any damage caused once left in the hands of Australia Post or Sendle couriers.

For wholesale or bulk orders. Please email us at hello@cloudyconfetions.com.au for a quote on delivery.
Pick up options available.

REFUNDS
If you are not 100% happy with your marshmallows, please email us at hello@cloudyconfetions.com.au with your order number and photographs.
Refunds will be issued based on our discretion.

We do not accept returns.